Privacy policy

AgroExpert - last updated: 2 November 2026

1. Who we are

AgroExpert, published by AgroExpert (company being incorporated), Cameroon. Contact for any question about your data: hodjeyvan@gmail.com.

2. Data we collect

Full name, phone number (and email address if you sign in by email), saved delivery addresses (optional), orders, declared payments, points, questions sent to the team or the assistant, chosen language, and a technical identifier of your phone for notifications (if you accept them).

3. Why

To create your account and sign you in, process and deliver your orders, show your payments and points, answer your questions, send you notifications about your orders, and keep the service secure.

4. Who receives your data

The shop you order from receives your name, phone and the delivery address of the order. Our technical providers (Supabase hosting and database, Google Firebase notifications, SMS sending, and Anthropic for the assistant) process data on our behalf. We do not sell your data. When you ask the assistant a question, your question and extracts of our content are sent to Anthropic (United States) to write the answer; do not enter personal data in your questions.

5. Retention

Your account data is kept as long as your account exists. When you delete your account, your name, phone, addresses, points and notification tokens are erased; past orders are kept without a name for the shops' accounting.

6. Your rights

You can view and correct your name in Account > My profile, and delete your account from the same screen. For any other request (access to your data, objection), write to hodjeyvan@gmail.com.

7. Security

Exchanges are encrypted and access to data is limited by strict rules: a customer only sees their own information, a shop only sees its own orders.

8. Notifications

You can turn notifications off at any time in your phone settings.

9. Changes

This policy may change; the version in force is always available in the app.